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Guide | How to find orders and shipment tracking information

1 | Search for orders in order history

To get an overview of your orders or to search for a specific one, please do the following steps:

  1. Click on tab Order history at the upper right side
  2. Make sure that you are in the "Orders" tab
  3. Use filters to e.g. search within a specific time span or enter a reference number
  4. Click Apply Filter
  5. Here you find all placed orders from this company depending on applied filters with information like order status, order type and order number.
2 | View order details and shipment tracking information

To get detailed information about an order, please click on the corresponding order number or the Details button in the search result list. A new window will open where you can find your detailed order information like ordered items and shipment tracking information.

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PRD(NA) - 20240725.1